Which user role has access to support team functionalities within the Adaptive Planning instance?

The user role that has access to support team functionalities within the Adaptive Planning instance is the Support Team. This role is specifically designated for individuals who provide assistance, troubleshooting, and overall support for the Adaptive Planning environment. The Support Team is equipped with the necessary tools, permissions, and capabilities to address user issues, manage system performance, and ensure that any challenges faced by the users are promptly handled.

Individuals in this role typically have access to more advanced features and functionalities necessary for support tasks, which may not be available to standard users or other roles within the system. Their expertise is vital for maintaining the integrity and efficiency of the planning processes conducted within the platform.

Other roles, while they may have important functions in the Adaptive Planning ecosystem, do not encompass the specialized support capabilities of the Support Team. For instance, Administrators may manage user permissions and system settings, and Adaptive Planning Users generally engage with the planning modules but do not have direct access to support tools. User Groups may be utilized for organization and permission management but lack the specific functionalities that the Support Team possesses.